Frequently Asked Questions
Everything you need to know about your Solovair footwear and shopping experience.
Are Solovair boots still made in England?
Yes, every pair of Solovair footwear is handcrafted at our NPS Shoes factory in Wollaston, Northamptonshire, England, using traditional machinery and techniques dating back to 1881.
How do I choose the correct size for Solovair boots?
Solovair footwear often fits slightly larger than standard high-street brands. We recommend consulting our detailed size guide and measuring your foot from heel to toe before purchasing. If you are between sizes, many customers find that sizing down half a size provides the best fit.
What is the difference between Solovair and other air-cushioned brands?
Solovair utilizes the original 'Soft Sole Suspension' technology with a unique Goodyear welted construction. Our soles are known for their durability, comfort, and the ability to be resoled, offering a premium alternative with a distinct heritage.
Do you offer international shipping?
We ship globally to most countries. Shipping costs and delivery times vary depending on the destination. All international orders are tracked and insured for your peace of mind.
What is your return policy?
We accept returns within 30 days of receipt, provided the footwear is in unworn, brand-new condition and in its original packaging. Please try your boots on a carpeted surface to avoid marking the soles.
How should I care for my leather boots?
To prolong the life of your Solovair boots, we recommend cleaning them with a damp cloth, allowing them to dry naturally away from heat, and regularly applying a high-quality leather conditioner or renovating cream.